Home > Our specialties > Food distribution ERP
Food distribution ERP
Trying to gain an edge over your competitors? With our Food distribution ERP system, you will get access to the latest technology, enabling you to engage and grow your customer base while ensuring your operations continue to run smoothly.
An integrated ERP system tailored to help you grow your food distribution business.
Accessible anywhere, everywhere.
Latest technology integrating all your business processes, including inventory management, sales, finance, accounting, procurement and customer relationship management (CRM), into a single system.
That's not all. As a cloud-based ERP, you can access all the tools you need to run your business anywhere and at any time. This is the robust platform you need to match the rigorous uptime requirements of the dynamic food distribution industry.
Automate without losing customer engagement
Ever picked up calls from frustrated customers? We know that's not fun. Our system helps you manage these engagements by ensuring all enquiries are attended to promptly and effectively. Dedicated self serve customer portals are available for information delivery, providing full oversight into order status 24/7. All interactions are also tracked to ensure quality control and to ensure your customers are receiving the best service you can offer.
Automate without losing customer engagement
Ever picked up calls from frustrated customers? We know that's not fun. Our system helps you manage these engagements by ensuring all enquiries are attended to promptly and effectively. Dedicated self serve customer portals are available for information delivery, providing full oversight into order status 24/7. All interactions are also tracked to ensure quality control and to ensure your customers are receiving the best service you can offer.
Optimise your supply chain.
We know the food distribution industry is a competitive market. That's our ERP system is designed specifically to grow sales and improve margins. Harness its power by combining all your inventory management, orders and returns, deliveries and invoicing under one roof, ensuring the processes are aligned and streamlined. No more doubling up on efforts or spending unnecessary time trying to locate outdated orders.
Ready to grow your business?
Reach out to us today to learn more.
Covering all areas of food distribution
Sales & marketing
- CRM
- Customer profile ordering
- Phone app
- Point of sale
- Quotations
- Electronic direct mailers (EDMs)
- Integrated with SMS and email
- Social media marketing
- Website builder
Supply chain
- Purchase order management
- Import/export product management
- Multi-warehouse
- Serial and lot managemnet
- Automatic replenishment - lean stock methodology
- Landed costs management
Operations
- Inventory management
- Project management
- Manufacturing processes
- Quality control
- Delivery route automation and scheduling
Accounting & finance
- Accounts payable
- Accounts receivable
- International vendor payments
- EDI enabled
- Asset management
- Financial reporting
- Bank integration for statements
- Automated digitalisation of supplier invoices
Human resources
- Recruitment
- Payroll
- Employee management, including appraisals and skills
- Fleet management
- Time sheets
- Leave management
Customer support
- Professional help-desk
- Online ticket management
- Ticket assignment & escalation
- Customer communication
- Service Level Agreement management
- Knowledge centre
- Ticket tracking & analytics
- Integration with CRM and sales
Key features
- Integrated eCommerce website
- Customer profile ordering using a browser or custom phone app
- Customer portal for invoice payment and order enquiries
- Email pre and post-sales marketing tools
- Social media marketing tools
- Modern browser-based responsive interface on all platforms
- Fully integrated finances with automated bank feeds
- Fully integrated Helpdesk incorporating product returns and credits
- Cloud-based with time-critical backups and recoveries
- Content management platform for web and eCommerce maintenance
- Transaction audit trails
- Fully integrated financial management system
- Auto allocation (with manual override) of orders to delivery runs
- Bulk picking using notepads or dedicated barcode scanning hardware
- Driver notepad for deliveries
- Customer signature and goods delivery pictures
- Integrated emails for delivery alerts (e.g. order confirmations, invoice delivery)
- Easy integration with 3rd party applications (if required
- Control stock in multiple warehouses & locations and global visibility of all stockholdings
- Stock replenishment orders based on lean stock management (make to stock) or make to order
- Multiple company with easy context switching and tailored security
- Integrated POS
Why work with us?
40+ years experience
Perfecting the tools and processes to help businesses like yours succeed.
Complementary solutions
We can tailor our platform to integrate with the tools you are currently using.
100% Australian-owned
All your data is stored securely onshore and local support is always available.
Dedicated teams
Enabling us to understand your needs and tailor solutions that fit.
Odoo Partner since 2009
First ever Australian Partner recognised for offering quality service.
3-time Odoo APAC Partner of the Year
For our commitment to outstanding client support.
Other specialties
Renewables distribution
Total business management system for business in the renewable energy industry.
Food distribution ERP solution designed for businesses of all sizes.
Reach out to us today to learn more.