WilldooIT undertook a large complex and time-critical project and delivered. At all times their staff were professional, friendly and responsive and kept us up to date with the project’s progress. In projects of this size and complexity, there are always hurdles and strategic compromises to be made and WilldooIT’s management team ably steered the project through all these issues. I have no hesitation in recommending WilldooIT for similar projects.

About Kagome:

Kagome Australia is Australia’s largest fruit and tomato processing company, specialising in the delivery of high-quality tomato-based products since 1996. Working closely with growers, producers and consumers, Kagome delivers a value-added product true to flavour and in tune with nature and is committed to sustainable agricultural practices.

The challenge:

The primary problems we faced were disconnected management systems leading to unnecessary overheads and the inability to quickly access vital information.

The old systems were becoming harder to maintain and service due to the lack of available expertise. Data was also held in several systems and therefore involved a lot of double entry starting from the yearly sales contract negotiations through budgeting, planting and production planning to stock control, picking and delivery and finally, invoicing and finance.

There were also many disconnected spreadsheets storing islands of information everywhere.

The solution:

WilldooIT undertook an extensive one-month scoping and specification stage which resulted in a project implementation plan including milestones, deadlines and effort estimates.

Sales, stock and warehousing, purchasing, manufacturing and finance formed the basis of the solution. Considerable custom work was undertaken to implement our sales contracts and the unique way we have to store and deliver our products. 

Additionally, a lot of time and custom code was devoted to the complex task of migrating data from our multiple legacy systems.

The result & benefits

Efficiencies are found in the manufacturing process itself and in all areas of the business from sales prospecting and contract management, planting planning, stock control, delivery, customer communications and, of course, finance.

Having an integrated ERP system that is available on any browser or mobile device is also essential for our business, as we have employees working on the farms who need access to critical information and the ability to enter purchase orders.

Of course, during the COVID-19 emergency, it has been absolutely essential to have all non-operational staff being able to work from home – this process has been seamless.

The complete removal of double-entry of data and a greatly reduced reliance of islands of information held in spreadsheets are also a welcomed relief. 

Why WilldooIT?

WilldooIT were the stand-out Odoo partner and had shown their level of expertise not only technically but professionally, in several smaller projects Kagome undertook before embarking on this larger complete replacement project.

– Jason Fritsch • CEO, Kagome Australia